Last Revised: March 10, 2023

THE FOLLOWING TERMS AND CONDITIONS ARE APPLIED TO RECOLLECT ACCOUNTS

1. ACCEPTANCE OF RECOLLECT TERMS

Routeware, Inc., a Delaware corporation ("Routeware," "we," "us," or "our") reserves the right to update and change, from time to time, these Terms and all documents incorporated by reference. You can always find the most recent version of the ReCollect Terms of Service at: https://recollect.net/terms

2. DESCRIPTION OF SERVICE

Routeware provides tools through the ReCollect Platform ("ReCollect") that help educate and inform people about their Solid Waste and Recycling program. ReCollect can help people understand their schedule and disposal rules, and can allow them to perform self-service tasks, such as requesting the collection of a bulky item, such as a sofa.

People can sign up to receive an email, text message, phone call or mobile app notification at a time of their convenience, reminding them of an upcoming event or service. Additionally, ReCollect provides local governments with the ability to communicate other information about government services and events.

SMS TERMS

ReCollect offers text messaging (SMS) to communicate service and event information to citizens. This is a recurring service that will send one message before every event. Message frequency varies and, message and data rates may apply. By replying STOP, the citizen will cancel their SMS service. Replying with HELP will provide our support team's contact information: support@routeware.com. Carriers are not liable for delayed or undelivered messages.

3. RESERVATION OF RIGHTS

Routeware expressly reserves the right to immediately modify, delete content from, suspend or terminate your account and refuse current, or future use of any service, if we, in our sole discretion, believe you have: (i) violated or tried to violate the rights of others; or (ii) acted inconsistently with the spirit or letter of the TOS. In such event, your ReCollect account may be suspended or canceled immediately at our discretion, all the information and content contained within it deleted permanently, and you will not be entitled to any refund of any of the amounts you've paid for such account. Routeware accepts no liability for information or content that is deleted.

4. INDEMNITY

You agree to indemnify and hold harmless Routeware, and its subsidiaries, affiliates, officers, agents, or other partners, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of and access to ReCollect, your violation of the Terms of Service, your violation of any rights of another person or entity, or your violation of any applicable laws or regulations.

You may not use ReCollect to harass anyone. If you set up notifications with any malevolent intent whatsoever, we will cancel your service. We also comply with any appropriate authorities in cases of harassment.

5. PRIVACY

Registration Data and certain other information about you are subject to our Privacy Policy. For more information, see our full privacy policy at: https://recollect.net/privacy

6. AGE REQUIREMENTS FOR USE OF RECOLLECT

ReCollect is available for individuals aged 13 years or older. If you are 13 or older but under the age of 18, you should review these terms and conditions with your parent or guardian to make sure that you and your parent or guardian understand and agree to these terms and conditions.

7. LOCATION OF LAWSUIT

The ReCollect Terms of Service, which apply to your ReCollect account, provide that both you and Routeware agree to submit to the personal and exclusive jurisdiction of the courts located within the province of British Columbia, Canada.

8. THIRD PARTY RIGHTS, TERMS AND POLICIES

ReCollect includes services provided by Mapbox ("Mapbox"). The Mapbox API may be used to help find addresses and is used to display maps and calculate directions and distances to certain locations. ReCollect does not transmit contact information to Mapbox (e.g. phone numbers, emails), but addresses entered into ReCollect may be submitted to Mapbox services to perform location queries. Please review Mapbox's Privacy Policy in order to understand how Mapbox uses the data it collects.